The Medicare Beneficiary Ombudsman helps you with Medicare-related complaints, grievances, and information requests.
The Medicare Beneficiary Ombudsman makes sure information is available about:
– Make health care decisions that are right for you.
– Your Medicare rights and protections.
– How to get your issues resolved.
The Medicare Beneficiary Ombudsman also shares information with the Secretary of Health and Human Services, Congress, and other organizations about what does and doesn’t work well to improve the quality of the services and care you get through Medicare.
If you’ve contacted 1-800-MEDICARE about a Medicare-related inquiry or complaint but still need help, ask the 1-800-MEDICARE representative to send your inquiry or complaint to the Medicare Ombudsman’s Office. The Medicare Ombudsman’s Office helps make sure that your inquiry or complaint is resolved.